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book entitled 'Designing Web-Based Training'
Book Title: Designing Web Based Instructions
Author: William Horton
Chapter(s): 7

Chapter 7
This chapter discusses designing web-based tests and exercises. A study was conducted which showed that Internet-conducted tests showed no differences in scores, redesign needed, or any bias due to gender, economic disadvantage, or educational disability relative to the same test on paper. The author notes the good and bad reasons for using tests and specifies that designers should know what kind of skill that will measure student learning: knowledge, skills, or attitudes. Designer/teachers should also know how test should be graded (computer graded, teacher graded, peer-grading, etc.), when feedback will be delivered (after each question, after a delay for human evaluation, after all of the questions have been asked, etc.), the amount of time learners should have, specifying if learners can retake the test, and what things should be done if there are technical problems. Since there is a lot technology at work (network, servers, browser, plug-in, etc.), designers/teachers should always prepare for these situations.

The author later discusses the different types of questions in which can be applied in a web-based environment. Designers/teachers should select the most appropriate type of questions for their subject and students. Following are a list of the different types:
  • True/False Questions – these types of questions should be used in a right or wrong, work or not work, safe or unsafe types of questions. To make these types of questions more effectively, there should be more than one question on a subject, phrase it in different ways, discourage guessing, provide clear hints or explanations for incorrect answers, phrase the question to fit the answer, and provide alternative forms.
  • Multiple-Choice (MC) Questions – these types of questions display a list of answers for learners to choose from and are fairly easy to construct and understand. MC Questions can have one answer or multiple answers.
  • Text-Input Questions – these types of questions require the learner to type in the answer to a question. Text-input questions should be used to recall technical or business terms, part numbers, abbreviations, commands and statements in a programming language, and vocabulary in a foreign language.
  • Matching-List Questions – these types of questions require learners to specify which items in one list correspond to items in another. Some ways to design matching-list questions include writing list items clearly, keep the list short so that they both fit in the same display, let learners indicate matches simply, and eliminate the “process-of-elimination” effect.
  • Click-in-Picture Questions – These types of questions ask the learner to select an object or area in a picture by pointing to it with the mouse and clicking the mouse button. Click-in-picture questions should be used when it is important for learners to know where something is or what it looks like than what it is called.
  • Drag-and-Drop Questions – These types of questions require learners to move icons or images to specific locations on the screen. Drag-and-drop should be used when testing learner's ability to (1) name things by dragging names onto them, (2) classify things by dragging them into boxes representing the categories, (3) rank things by dragging them into position along a scale, (4) assemble the pieces of a whole by dragging them into correct positions relative to one another, and (5) show relationships among a group of objects.
  • Simulation Questions – these types of questions uses a simulation to let learners perform a highly interactive task. Simulations should be used when testing the ability to perform a procedure, when the procedure is complex, and when you are qualifying people to perform a task in the real world.
  • Fill-in-the-Blanks Question – These types of questions require learners to supply missing words in a paragraph of text or missing items in a table. Fill-in-the-blank questions should be used to test incremental knowledge, where context matter, to measure ability to apply verbal knowledge in context, to ask complex questions, and to provide scaffolding.
Before giving the test, an important thing to do is explain the test thoroughly. Learners should know if the test is graded, thing that it test covers, if test is timed, the length of the tests, and so on. Learners are usually very curious test, because it can weigh heavily on the course. Questions should be designed effectively. Some ways include word questions and answers clearly, keep it simple for students, ask just one question at a time, ask job related questions, avoid obsolescence, be careful when asking absolute questions, emphasize important words, keep all answers about the same length, keep questions challenging, and simplify selecting answers.

The way that test questions are sequenced is important. Also, questions should have meaningful feedback. For correct answers, feedback should be brief, but for incorrect answers, feedback should be neural and not embarrass the learners. Incorrect answers should be provided with a thorough explanation such as why the answer is wrong and where to get remediation.

Finally, the author closes by nothing ways to improve testing and prevent cheating. Some ways to improve testing include monitoring results (see which questions are hard and easy and which questions learners may skip), encourage learners to provide feedback, make tests fair for all learners, test early and often as possible, define a scale of grades, vary test and practice forms. Some ways to prevent cheating include finding out why learners cheat in the first place, ways to detect cheating, finding ways that learners cheat, finding ways to reduce cheating (trust approach, fence approach, and threat approach), and validate test-takers (identify background information and other ways to ensure that the person taking the test is actually taking the test).
Suggested Quick-check Questions
  1. What are some strategies and approaches for helping a learner build a portfolio in a web-based course?
    Portfolios are obviously valuable assets for learners, especially if they plan on getting a job or are pursuing a career. These courses that allow students to construct portfolios are usually taught in traditional classroom. But having this kind of assessment in a web-based course is a very good approach. It's hard for me to pinpoint the approaches and strategies on creating courses in which enables learners to construct their own portfolios. I think it can be effective, but I also think more research needs to be conducted.

  2. It seems that peer feedback and peer evaluation can provide a lot of benefits for testing students. Are there any good approaches for building an environment that will facilitate and encourage thoughtful and meaningful student-to-student feedback and evaluation among each other?
  3. Allow students to interaction with each other and giving them opportunities to act as a teacher (by giving feedback other students) encourages self-reflection and self-efficacy. There have been numerous researches in which show that peer-evaluation promotes self-reflection and metacognition. I don't really know the answer to the question, but it is an interesting topic. Obviously, more research should be conducted to provide valid and reliable results that prove that this is an effective approach for evaluating students.